Refund policy

Refund Policy

At Reduxwardrobe, we strive to provide a seamless shopping experience with unique, high-quality designer pieces. To maintain the integrity of our business and ensure fairness for all customers, please review our refund policy below:

  1. All Sales Are Final

    • Once a purchase is completed, it cannot be returned, refunded, or exchanged for any reason, including issues related to sizing, fit, or buyer’s remorse.

  2. Authenticity Guarantee

    • We take authenticity very seriously. Every item we sell undergoes thorough evaluation to ensure it is genuine.
    • If you believe an item you purchased from us is inauthentic, please contact us within 48 hours of receiving the item.
    • Refunds will only be issued if the item is proven to be inauthentic. Supporting documentation (e.g., from an authorized authenticator) may be required to process such claims.

  3. Pre-Loved Items

    • Please note that many of our items are pre-owned. Normal wear and tear, minor imperfections, or signs of previous use may be present and do not qualify as grounds for a refund.

  4. Customer Responsibility

    • It is the buyer’s responsibility to carefully review item descriptions, measurements, and photos prior to purchase.
    • We are happy to answer any questions or provide additional information about an item before you make your decision.

By purchasing from Reduxwardrobe, you agree to these terms. If you have any questions or concerns, please reach out to us at reduxwardrobe123@gmail.com prior to completing your purchase.

Thank you for shopping with us and supporting our mission to bring the best affordable curation to the consumer.